Legal notice
Intellectual Property Ownership All text, product pictures, makeup design sketches, brand logos, packaging patterns, copywriting, formula introduction, page layout and video content displayed on the luxerosie official website are the exclusive intellectual property of luxerosie. All related trademark, copyright and design patent rights are legally protected. Without the prior written authorization of luxerosie, any individual or institution shall not copy, download, screenshot, reproduce, edit, repost, sell, resell or use the above content for commercial profit. Unauthorized infringement acts including secondary creation, picture stealing and brand counterfeiting will be pursued for full legal liability, including claiming economic compensation and reporting to relevant regulatory authorities.
Product Information We aim to provide accurate product descriptions, ingredient information and usage instructions for the products offered on https://luxerosie.com/.Product colors, textures and results may vary depending on individual use and screen settings. Customers should review the ingredient list and usage instructions provided on the relevant product page before use. If you have known allergies or sensitivities, we recommend reviewing the ingredients carefully and conducting an appropriate patch test where applicable. If a product arrives damaged, defective or materially different from its description, please contact service@luxerosie.com for assistance in accordance with our Refund Policy.
Third-Party Platform Disclaimer The website may contain jump links to third-party payment, logistics, social media and cooperative shopping platforms. luxerosie has no control over the operation rules, content, privacy policies and commodity quality of all third-party platforms. All transactions, disputes, property losses and personal information leakage generated on third-party channels shall be resolved independently between users and the third-party operator. luxerosie shall not assume any joint legal liability.
Information Disclaimer We try our best to ensure the authenticity and accuracy of product prices, stock quantity, activity rules and logistics information on the site, but do not exclude occasional typographical errors, system delay and data deviation. luxerosie reserves the right to correct wrong information, cancel abnormal orders and adjust activity rules without prior notice. We are not liable for losses caused by individual misjudgment relying on temporary wrong page information.
User Behavior Legal Norm All users who browse and purchase goods on this website shall abide by local national laws, network security regulations and platform service terms. Users are prohibited from using the website to carry out illegal acts including fraud, rumor spreading, infringement, malicious bad reviews, data crawling and harassment. If user behaviors cause damage to luxerosie’s brand reputation, property and operation rights, we have the right to restrict or close the user’s account permanently, reserve the right to claim compensation and report illegal acts to public security and market supervision departments.
Minor Reminder luxerosie’s cosmetic products are only suitable for users aged 16 and above. Minors under 16 shall not independently browse, register accounts or place orders. If minors use the website without guardian consent, all resulting disputes, property losses and adverse physical reactions shall be borne by the minor’s legal guardians.
Policy Revision & Jurisdiction luxerosie reserves the right to revise this Legal Statement, Privacy Policy, Shipping Policy and Return Policy at any time according to legal updates and business adjustments. The revised clauses will be published on the official website, and continuous use of the website by users means full recognition of updated contents. All disputes arising from access to the website and commodity transactions shall be governed by the laws of the brand’s registered place. Any dispute shall be communicated and negotiated through the website online customer service first; if negotiation fails, litigation shall be submitted to the people’s court with jurisdiction at the brand registration location.
Contact Channel for Legal Issues If any party finds intellectual property infringement, illegal information or has legal consultation demands, please contact our official online customer service through the website chat window. We will respond and handle relevant legal matters within 24 working hours.
Customer Service Email: service@luxerosie.com
Customer Service Phone:18173364302
Business Hours: Monday to Friday: 9:00 AM-5:00 PM